How long does delivery take?
Delivery times on orders vary across the mirrors we supply. Large plain cut-to-size mirrors are typically delivered within 5-10 working days, our heated pads within 3 working days and our other mirrors within 10-15 working days. Some mirrors we can deliver within 3 working days or faster - please contact us if you have an urgent delivery requirement as we may be able to speed things up for you. You can read more about our delivery service by clicking here.

Can I collect?
Unfortunately we are unable to offer collection facilities for our mirror products.

Can I return a mirror I purchased?

We do not hold any stock - all of the mirrors on our website are bespoke and made to order specifically for you. We are therefore only able to accept returns if the is faulty.

Can mirrors be hung any way round?
Yes. The mirrors have brackets on all four edges so that they can be hung vertically or horiztonally.

What is a bevelled and polished edge mirror?
This is a 3/4 inch (on our framed mirrors) and 25mm (on our plain mirrors) wide edge where the mirror is slightly angled. A bevelled edge enhances the finish of the mirror and is highly recommended by us on all framed mirrors. Plain wall mirrors typically have a polished edge instead of bevelled. The polishing smooths the edge of the mirror, ensuring it is not sharp or brittle.

Click the following pictures to see a close up of bevelled and polished finish.

Polished finish	Bevelled finish

How do I hang framed mirrors?
The framed mirrors come with brackets attached to all four edges. Screws should be inserted into the wall and the mirror's brackets should be placed directly over the heads of the screws. Wire or string is NOT used to hang a mirror as the wire may be cut by the brackets or extert pulling forces on the edge of the frame that may damage it.

Fixing

Go to www.diy.co.uk and do a search on "no more nails" or "unibond". 

 

For example:

 

	UniBond No More Nails Adhesive grey standard Bucket 2.5kg
	Ready mixed tub of instant grab gap filling adhesive, Ideal for bonding wood, plastic, brick, metal, glass and ceramics... More info

Will steam damage a mirror in the bathroom?
No. Our mirrors have been used in many bathrooms and have never had any problems with steam.

What is safety backing on a plain mirror?
For health and saftey reason, large plain mirrors always come with safety backing as it prevents the glass from splintering if ever broken. This ensures the mirror can be used in the bathroom.